COVID-19 work restrictions & impacts: eDiscovery Managed Services can save the day

Broadcast on June 24, 2020 Request Recording Your Desk!

Request to view recording

This Webinar took place on June 24, 2020. If you would like to view the recording, fill out the request form.

As the world continues to feel the wide-ranging and ever-evolving impacts of COVID-19, corporate legal teams and law firms are also changing: Shifting to reduced staff, work-from-home, and remote environments in order to comply with health advisories and social distancing orders.  This, in turn, has created an unexpected new cluster of restrictions and financial effects on how teams manage and respond to eDiscovery mandates effectively and efficiently.  During this engaging conversation gain insight into how many corporations and law firms are turning to managed services to minimize risk and increase productivity, while still keeping their employees’ health and safety needs top of mind and their eDiscovery needs met.

In this Webcast, you will learn:

  • Various impacts to the eDiscovery technology stack that support practitioners are facing while complying with stay at home/work remote orders
  • Challenges employees are facing accessing and using technology remotely
  • Process and application adoption challenges accelerated by COVID-19 and their lasting impact on your ability to comply with eDiscovery obligations for years to come
  • Financial questions that corporations and law firms are facing both externally and internally regarding eDiscovery in light of the impact of COVID-19
  • How eDiscovery managed services can minimize the impacts of these challenges and restrictions
  • How Cole Schotz, PC partnered with the Epiq Managed Services team to solve their COVID-19 eDiscovery concerns


Susan Usatine

Member, Cole Schotz, PC

Susan is co-chair of the firm’s Discovery Services Practice Group and is highly regarded as a litigator who understands how the Information Age has altered the way businesses make strategic decisions. As national discovery counsel, Susan streamlines national legal hold protocol, evidence preservation and collection efforts and, when the need arises, she appears in courts throughout the United States to defend her clients' electronically stored information (ESI) protocol, requests and responses.

She has served as trusted counsel to high level entrepreneurs, private equity firms and financial and accounting service professionals for twenty years. Susan has been named as one of the United States’ Top 250 Women in Litigation by Benchmark Litigation.  In 2020, Susan was recognized as an Innovator of the Year by the New Jersey Law Journal.

Her J.D. is from Boston University School of Law and she earned her B.A at Boston University.

Brandon Mack

Senior Director, Global Account Services, Epiq

Brandon is an Epiq Global resident expert. He’s an attorney who lends his law firm and data analytics expertise to firms and corporations in order to support the efficiency and growth of their e-discovery practices.

In his role as a Client Services Director, Brandon leads teams of project management professionals in all aspects of Epiq’s service delivery spectrum within EMS.  These managed services clients include law firms, corporations and government entities. Prior to Client Services, Brandon has also managed Epiq’s footprint in Advanced Analytics and Document Review.

Brandon’s holds a B.S. degree from Bob Jones University and obtained his J.D. at the University of Michigan Law School.

Richard Pachella

Solutions Architect, eDiscovery & Legal Solutions, Epiq

Rich Pachella brings 20 years of eDiscovery and litigation support experience working at law firms and eDiscovery Providers. He proven record of proactive leadership in developing efficient, cost-effective electronic discovery workflow strategies that involve multiple discovery scenarios in complex litigation and regulatory matters. Rich has spent the majority of his career working in eDiscovery and Litigation Support Leadership roles in some of the most prestigious law firms in the AmLaw 100 including McDermott Will & Emery, Drinker Biddle and Cozen O’Connor. 

As a Solutions Architect in the eDiscovery Managed Services and Legal Solutions groups at Epiq Global, Rich consultants with clients and various groups within Epiq including sales, client services, and operations to define requirements, develop strategies, and guide projects to the cost effective, efficient technology and workflow solutions.  

Rich has BS in Business Administration from Millersville University, Millersville, PA.

Download The free eBook